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Freerider Return policy

Freerider USA Restocking Fee is 20% when the return within 14 calendar days after the scooter is delivered and customer is responsible for return shipping in the same box with approved authorization.

Customer is responsible fo outbound shipping of $150 and the cost and safe return of the product to Freerider USA with an Authorized Return Authorization. (no exceptions) New Box Fee is $40.00 for Scooter only.

All is said above only if the product is packaged complete, unused and undamaged after Scooter/Scooters have been inspected. Any damages are subject to addtional fees.

The customer will be responsible for returning to the manufacturer with an authorized RA Number/Numbers assigned as said above.

•Product/Products must be in new condition.For example, no cracks, scratches, dirty or marked tires, or any indications of usage. Once inspected, refunds are made 7-10 business days from the date of return and acceptance from shipper/manufacturer. •Product/Products must be returned in its original packaging. You can purchase new packaging for power chairs and scooters by calling customer service.

•ARMA must be requested from the Dealer/FreeRiderUSA within 5 business days of receiving of the product. No exceptions.

Once an RMA has been generated, products must be returned within 14 business days.

Luggie Batteries have six (6 ) month warranty

a 15% restocking fee . Damaged parts will be deducted from your refund. All returned products require a Return Authorization number from the Dealer first.

Returns received without this number will not be credited. You need to contact your original dealer to request an RMA number. Please include your order number, name and the item number you are returning.

PLEASE NOTE: Products returned without an RMA number will not be credited.


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