TZORA MANUFACTURER WARRANTY
One (1) year limited manufacturer warranty from the date of purchase, if any part or electronic component of the Scooter is found upon examination to be defective in material and/or workmanship, it will be repaired or replaced. The Tzora Manufacturer warranty is only on the parts and do not include service/labor. The purchaser is responsible for the service cost & delivery to the authorized repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always required.
All Tzora Batteries-6 Month Warranty
Return Policy:
Product must be returned unused, clean, and free of damages.
Product must have original packaging and materials if/when when approval is granted by Tzora within 7 days of delivery. No Exceptions.
NO Returns are ever accepted unless Tzora has issued the Return Authorization.
Outward and Return shipping Costs are the responsibility of the customer. ($225.00 each way)
Tzora's manufacturer's policy enforces 20% restocking fee.
AN ITEM WITHOUT A Tzora RA NUMBER WILL NOT BE ACCEPTED IF RETURNED.
Cancellations:
Tzora works hard to see that their products ship quickly and safely . If you cancel your order after it has already been shipped there is a 20% restocking fee as well as both shipping costs ($225 each way) Additional fees may occur if the scooters is returned scratched or damaged.